OSO Module Tutorials

X32 Healthcare’s Online Staffing Optimization (OSO) software measures an emergency department’s operational performance by examining patient volume, it’s common statistical data, and current staff scheduling. OSO will use this information to provide visual insight into patient arrival volume and staff demand by hour and day of the week. Other useful OSO features include patient metric benchmarking, provider productivity summaries, and output that can be easily integrated into your own analysis and presentation.

These tutorials introduce the OSO modules: Staffing, Inputs, Scenario Management and Analytics.

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About The Course

X32 Healthcare’s Online Staffing Optimization (OSO) software measures an emergency department’s operational performance by examining patient volume, it’s common statistical data, and current staff scheduling. OSO will use this information to provide visual insight into patient arrival volume and staff demand by hour and day of the week. Other useful OSO features include patient metric benchmarking, provider productivity summaries, and output that can be easily integrated into your own analysis and presentation.

OSO is designed so you can easily:

  • Input physician, APP, nurse, and other staff scheduling
  • Input key metrics, productivity values, and patient volume
  • Benchmark your key quality patient metrics against published databases with peers from all over the nation
  • View weekly patient arrival patterns and acuity segmentations that will support data driven improvements to operational plans and processes
  • View your current provider resource demand and alignment to create optimized schedules

Your Instructor

Joseph T. Crane, MD, MBA

Joseph T. Crane, MD, MBA

Dr. Crane is a practicing, board-certified Emergency Physician. He lectures internationally on a variety of topics in Emergency Medicine and Lean Healthcare, and is considered one of the leading experts in Emergency Department Operations in the U.S.

Dr. Crane began his career in Emergency Medicine in Fredericksburg, Virginia at Mary Washington Healthcare in 2000. There he served as Director of Operations for his Emergency Medicine physician group from 2004 to 2009, leading a number of innovative changes in his ED. He later served as Senior Medical Director for Stafford Hospital and served on the Mary Washington Healthcare Board of Trustees from 2011-2013. In 2012, Dr Crane was recruited to work for The Mid-Atlantic Permanente Medical Group as Associate Regional Medical Director with oversight of Acute Care Services, Telemedicine, Innovation, and Medicare/Medicaid for Virginia, Washington DC, and Maryland.

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