Doc to Dispo (all modules)
Door to Doc, Doc to Dispo and Dispo to Departure are the three fundamental time intervals in the emergency department.
This course covers the best practices of Door to Doc. The keys to the in-ED phase of the patient encounter include matching the utilization of key resources in the ED; these being nurses, physicians, and beds. Matching these resources to hourly demand and pursuing decreasing length of stay is the key to this interval.
Identifying the key servers and which ones are relative bottlenecks, understanding how to unload critical bottleneck servers through affecting the arrival rate or the service rate, and determining where to eliminate waste through the targeted application of lean tools such as standard work analysis, value stream mapping and rapid changeover are just a few of the patient flow strategies and best practices covered in this Course.
Your Instructor
Joseph T. Crane, MD, MBA
Dr. Crane is currently the chief clinical officer for emergency medicine for TeamHealth where he supports clinical quality and safety for the company’s emergency medicine service line, performance improvement and innovation initiatives, leadership development programs, performance analytics and workforce development.
He received his undergraduate degree from the University of Virginia and medical degree from Medical College of Virginia. He is currently a board-certified practicing emergency physician. Considered one of the leading experts in emergency department operations in the U.S., Dr. Crane has taught and led healthcare and emergency department improvement efforts with hundreds of organizations in a wide variety of settings on six continents.
Get Started Now