Lean Healthcare Pre-Course Modules

This content is required pre-course work for participants who will be attending the TeamHealth 2020 Performance Improvement SuperPower Certification Program.

This pre-course work covers 3.5 hours of content: 

  • Value Stream Mapping:  Recognize the significance of mapping and how it can help to redefine department processes. (30 mins)
  • Workplace Organization:  Utilize 6S elements (safety, sort, straighten, shine, standardize, sustain) and its benefits towards improving productivity, quality and workplace appearance. (30 mins)
  • Inventory Management: Recognize the main drivers of inventory system performance and cost. (60 mins)
  • Achieving Lean Flow: Impacts of variation on patient flow. Distinguish possible countermeasures for reducing wait time. (80 mins)

Your Instructors

Joseph T. Crane, MD, MBA

Joseph T. Crane, MD, MBA

Dr. Crane is currently the chief clinical officer for emergency medicine for TeamHealth where he supports clinical quality and safety for the company’s emergency medicine service line, performance improvement and innovation initiatives, leadership development programs, performance analytics and workforce development.

He received his undergraduate degree from the University of Virginia and medical degree from Medical College of Virginia. He is currently a board-certified practicing emergency physician. Considered one of the leading experts in emergency department operations in the U.S., Dr. Crane has taught and led healthcare and emergency department improvement efforts with hundreds of organizations in a wide variety of settings on six continents.

Charles E. Noon, PhD

Charles E. Noon, PhD

Dr. Noon is head of the department of Business Analytics & Statistics at the University of Tennessee. He is a founding member of the highly-ranked Physician Executive MBA program and continues to teach in the program. Dr. Noon also teaches in the department’s Masters and PhD programs, and in a number of executive education programs including the longstanding “Lean for Healthcare” offered by the University of Tennessee.

His teaching interests include operational improvement, business modeling, simulation, and decision analysis & support. He holds a PhD in Industrial & Operations Engineering from the University of Michigan. His published research concerns computer-based modeling and process improvement.

Get Started Now